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Privacy Policy

Last updated: January 2024 | Effective from: January 2024

1. Introduction

Leora Digital Amigos Pvt. Ltd. ("we", "our", "us", "the Company") is committed to protecting the privacy of our clients, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Information You Provide

  • Contact & Inquiry Forms: Name, phone number, email address, city, and service requirements when you contact us.
  • Job Applications: Name, contact details, work experience, resume, LinkedIn profile, and other career-related information.
  • Client Onboarding: Business name, GSTIN, billing address, bank details (where applicable), and project requirements.

2.2 Automatically Collected Information

  • IP address, browser type, operating system, referring URLs, and pages visited on our website.
  • Cookies and similar tracking technologies (see Section 6).

2.3 Third-Party Sources

We may receive information about you from social media platforms (Facebook, Instagram, LinkedIn) when you engage with our pages or advertisements.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries, provide quotes, and deliver our digital marketing services.
  • Process job applications and conduct recruitment processes.
  • Send service updates, project reports, and relevant marketing communications (with consent).
  • Improve our website performance, user experience, and service quality.
  • Comply with legal obligations and enforce our agreements.
  • Prevent fraud, spam, and unauthorised access to our systems.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

  • Service Providers: Trusted third-party tools (Google Analytics, Hostinger, Razorpay, email providers) used to operate our website and business.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In case of merger, acquisition, or asset sale, your data may be transferred with appropriate notice.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies Policy

We use cookies to enhance your browsing experience, analyse website traffic, and personalise content. Types of cookies we use:

  • Strictly Necessary: Essential for the website to function (session management, security).
  • Analytics: Google Analytics to understand how visitors use our site (anonymised data).
  • Marketing: To deliver relevant advertisements (only with your consent).

You can control cookies through your browser settings or our cookie consent banner.

7. Your Rights

You have the right to:

  • Access: Request a copy of personal data we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Portability: Request your data in a machine-readable format.

To exercise these rights, contact us at info@leoradigitalamigos.com.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Client project data is retained for 5 years post-project completion. Job application data is retained for 12 months unless a longer period is required.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related queries, complaints, or to exercise your rights:
Leora Digital Amigos Pvt. Ltd.
4/1 Arundelpet, Door No: 6-4-76, 2nd Floor, Swarnalok Complex, Guntur, AP 522002
Email: info@leoradigitalamigos.com
Phone: +91 79818 87157